Last updated: August 2026 | Fast Advance
A Merchant may request cancellation of a pending transaction before Fast Advance has initiated or disbursed funding. The request must be received and confirmed by Fast Advance before funding is initiated. A cancellation completed before funding is initiated will not be subject to a cancellation fee. If funding has already been initiated or disbursed, Section 2 applies.
Once funding has been disbursed to or on behalf of the Merchant, the transaction is not subject to a general right of cancellation or refund merely because the Merchant changes its mind, no longer needs the funds, or decides not to use the funds. Revoking or changing an ACH authorization does not cancel or rescind the sale of Purchased Receivables.
A Merchant that wishes to complete a funded transaction early may request a voluntary early-completion amount in accordance with the Agreement. Voluntary early completion is not a cancellation or refund of the original funding transaction.
Fast Advance will issue a refund or account credit when it confirms that an amount was collected in error, including a verified duplicate or incorrect payment, or when an amount is otherwise required to be returned under the Agreement. Any refund or credit is limited to the amount determined to be due. Funding itself is not refundable solely because the Merchant changes its mind or no longer wishes to use the funds.
Any refund required by applicable law will be provided in accordance with applicable law.
If a Reconciliation under the Agreement determines that Fast Advance collected more than the applicable Specified Percentage of the Merchant's actual Receivables for the reviewed period, Fast Advance will promptly credit or refund the excess in accordance with the Agreement. Reconciliation procedures, documentation requirements, timing, and future remittance adjustments are governed by the Agreement.
Cancellation requests made before funding and refund inquiries may be submitted to apply@fastadvance.net. The Merchant should identify the business and transaction and provide information reasonably necessary for Fast Advance to review the request. Additional documentation may be requested when reasonably necessary to verify the request.
By submitting an application to or accepting funding from Fast Advance, you acknowledge that you have read, understood, and agree to this Refund & Cancellation Policy, together with your Future Receivables Purchase Agreement.